Assassin’s Creed Shadows is now accessible across major gaming platforms, including Xbox Series X|S, PlayStation 5, and PC. However, many users on PS5 and Xbox have reported issues where the game fails to launch, displaying error messages, or gets caught in an endless loading loop. This article explores the possible reasons for these issues and offers solutions to help players get back into the game.
Understanding the Loading Issues with Assassin’s Creed Shadows

Players attempting to start Assassin’s Creed Shadows on PS5 and Xbox often experience either an inability to load the game or a frustrating infinite loading screen. In some instances, an error message appears, but it typically lacks clarity regarding the underlying problem. A likely culprit for these issues could be that certain game files require updates that are pending in the background.
Steps to Resolve Assassin’s Creed Shadows Loading Issues
If you find yourself encountering these frustrating loading errors, consider the following solutions:
1. Verify Game Updates

For PlayStation 5:
- Highlight AC Shadows on your home screen and press the Options button.
- Select Check for Updates and allow any updates to install.
For Xbox Series X|S:
- Open the Xbox Guide and navigate to My games & apps.
- Choose See all, then select Manage.
- Proceed to Updates and ensure any updates for AC Shadows are installed.
2. Check for System Updates
To ensure your console software is up to date, follow these steps:
On PlayStation 5:
- Go to Settings and select System.
- Choose System Software.
- Select Check for Updates to install any available system updates.
On Xbox Series X|S:
- Navigate to Settings, then select System.
- Click on Updates and install the latest available update.
3. Restart Your Console
A simple restart can resolve a myriad of gaming issues. To perform a restart, hold down the power button for 10 seconds to completely shut down the console. After waiting for a minute, turn it back on. This process is applicable for both PlayStation 5 and Xbox.”
These recommendations cover the primary solutions for issues preventing Assassin’s Creed Shadows from loading on your PS5 or Xbox. Although some might speculate that corruption of game files is to blame, it’s worth noting that both platforms use robust encryption methods to safeguard game file integrity, making file corruption unlikely.
If problems persist, consider uninstalling and reinstalling the game or awaiting an upcoming patch that may address these issues.