Technical Issues During Gigantamax Snorlax Max Battle Day in Pokemon GO: Niantic Provides Compensation

On April 19, 2025, Pokémon GO hosted the highly anticipated Gigantamax Snorlax Max Battle Day. Unfortunately, the event faced considerable technical difficulties, with numerous trainers expressing frustration over the absence of Gigantamax Snorlax in designated Power Spots and the catch circle being disproportionately small. Niantic, the game’s developer, promptly acknowledged these concerns through their support account on X.

Event Schedule Adjustments Due to Technical Issues

Initially slated to run from 2 PM to 5 PM local time, the event has now been extended until 7 PM in response to ongoing issues reported in various locations within the Eastern Hemisphere. This extension aims to provide players with additional opportunities to participate, though many trainers in affected areas were already disheartened by the event’s challenges.

Community Impact and Participation

The absence of Gigantamax Snorlax during the specified event hours was particularly disappointing, as Max Battle Days are designed for in-person collaboration among community members. Given the difficulty of these battles, it’s essential for players to connect and strategize when facing challenges; however, many had already dispersed by the time the extension was announced.

Ticket Holders Left Disappointed

Players who purchased premium tickets may feel especially aggrieved, having invested in an experience that did not meet their expectations. While Niantic has gained a reputation for encountering hiccups during major events, they often provide compensation to affected players. It remains uncertain whether there will be a rerun of the Gigantamax Snorlax Max Battle Day in regions that experienced significant issues.

Looking Ahead: Pokémon GO Fest 2025

In light of the recent event’s controversies, players are eagerly anticipating the details of Pokémon GO Fest 2025, which have recently been announced. This future event may offer improved experiences and engagement for the community.

For more information on the Gigantamax Snorlax Max Battle Day incident, you can read the full details here.

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