In Final Fantasy XIV, crafting and gathering provide a wide array of opportunities that can yield significant rewards. The game consistently expands its offerings for Eorzea’s dedicated artisans, and among these, certain features shine brighter than the rest.
One of the standout features is the Custom Deliveries system, widely regarded as one of the most efficient methods for leveling crafting and gathering jobs in the game. This approach alleviates the monotonous grind, enabling players to enjoy a more engaging experience. If you are eager to dive into this system, understanding how and where to access these deliveries is essential.
Understanding Custom Deliveries in FFXIV

Custom Deliveries represent unique crafting and gathering questlines guided by various NPCs spread across the game’s expansions. Participating in these quests can yield substantial leveling experience for your crafter or gatherer, alongside valuable Scrips essential for advanced crafting. Moreover, you will acquire a variety of exciting rewards, from exclusive mounts to glamorous outfits.
Engaging in these questlines requires you to procure specific collectable items that the NPC clients request each week. Collectables are distinct items that necessitate specialized abilities for acquisition to achieve the highest quality. The better the quality of the collected items, the more rewarding your returns will be.

To access the collection of Custom Deliveries, players must first complete the ‘Inscrutable Tastes’ quest, which is available at level 50. This quest can be initiated by talking to Morgayne located in Ishgard’s Foundation at coordinates (X:10.1, Y:10.4). Completing this quest unlocks other essential quests that lead to obtaining Scrip Exchange points, essential for further expansions, starting with Idyllshire in Heavensward. Additionally, fulfilling these quests is crucial for unlocking access to Custom Delivery clients and their unique collectable item inventory.
The required quests for unlocking Custom Deliveries are:
- Inscrutable Tastes (Level 50) – Morgayne in Foundation (X:10.1, Y:10.4)
- No Longer a Collectable (Level 56) – Lydirlona in Mor Dhona (X:22.3, Y:6.8)
- Go West, Craftsman (Level 60) – Lydirlona in Mor Dhona (X:22.3, Y:6.8)
- Reach Long and Prosper (Level 60) – Galiena in Rhalgr’s Reach (X:9.8, Y:12.5)
- The Boutique Always Winds (Level 70) – Mowen in Eulmore (X:11.4, Y:10.7)
- Expanding House of Splendors (Level 80) – Ofpilona in Radz-at-Han (X:11.7, Y:9.6)
- Dawn of a New Deal (Level 90) – Rhodina in Solution Nine (X:9.2, Y:13.4)
Each week, the NPCs will request different items based on the job you are currently leveling. Successfully delivering these items improves your reputation with the NPC through a Satisfaction Gauge. When this gauge reaches certain thresholds, your trust level with the client increases, unlocking more opportunities to deliver various items.
Upon achieving the maximum Satisfaction Gauge level, you can earn remarkable rewards such as unique mounts or an entire glamour set. Additionally, you may receive the privilege of dressing the NPC in a glamour of your choice for future delivery quests.
Comprehensive Guide to Custom Delivery Locations in FFXIV

Post the Dawntrail’s Patch 7.2 update, there are currently 11 distinct Custom Delivery clients available from Heavensward through to Dawntrail. Each of these clients has specific criteria for engaging in their questlines. Therefore, players should ensure their character is adequately leveled and equipped before seeking these clients. Some clients may also require progression in the respective expansion’s Main Scenario Quest (MSQ) for accessibility.
It’s important to note that Custom Deliveries are specifically designed for crafters and gatherers, unlike Allied Society questlines, which cater to a broader array of job types within the game.
Custom Delivery Client Name | Location | Min. Level Requirement | Starting Quest | Prerequisites (if applicable) |
---|---|---|---|---|
Zhloe Aliapoh | Idyllshire (X:4.6,Y:6.7) | 55 | Arms Wide Open – Idyllshire (X:5.8, Y:7.0) | ‘Go West, Craftsman’ and ‘A Great New Nation’ quests in Heavensward MSQ |
M’naago | Rhalgr’s Reach (X:14.6, Y:9.4) | 60 | None Forgotten, None Forsaken – Rhalgr’s Reach (X:9.8,Y:12.5) | ‘Reach Long and Prosper’ and ‘Return of the Bull’ in Stormblood MSQ |
Kurenai | The Ruby Sea (X:28.3,Y:15.3,Z:-1.2) | 62 | The Seaweed is Always Greener – Kugane (X:10.1,Y:9.9) | Complete Kurenai’s personal questline starting with ‘The Palace of Lost Souls’ and ‘Arms Wide Open’. |
Adkiragh | Idyllshire (X:4.8, Y:6.6) | 66 | Between a Rock and the Hard Place – Idyllshire (X:5.8, Y:7.0) | Complete MSQ ‘Stormblood’, ‘Arms Wide Open’, and ‘Purbol Rain’ in the Azim Steppe (X:33.3,Y:27.1) |
Kai-Shirr | Eulmore, the Canopy (X:12.2,Y:9.9) | 70 | Oh, Beehive Yourself – Eulmore (X:11.7,Y:11.7) | Complete ‘Moving Forward’ in Shadowbringers MSQ and ‘The Boutique Always Wins’ |
Ehll-Tou | The Firmament (X:13.5,Y:11.2) | 70 | O Crafter, My Crafter – The Firmament (X:14.2,Y:12.7) | Complete ‘Litany of Peace’ in Heavensward MSQ, ‘Towards the Firmament’ quest, and Ishgardian Restoration Main Quests |
Charlemend | The Firmament (X:8.9,Y:8.5) | 70 | You Can Count On It – The Firmament (X:8.9,Y:8.5) | Complete ‘Smiles Across the Sky’, ‘The Brume Lifts’, and ‘Go West, Craftsman’ |
Ameliance | Old Sharlayan (X:15.6,Y:7.2) | 80 | Of Mothers and Merchants – Old Sharlayan (X:12.6,Y:9.7) | Complete ‘Endwalker’ MSQ and ‘Go West, Craftsman’ |
Anden | Il Mheg (X:16.6, Y:33.8) | 80 | That’s So Anden – The Crystarium (X:9.3,Y:11.3) | Complete ‘Endwalker’ MSQ and ‘Go West, Craftsman’ |
Margrat | Labyrinthos (X:20.4,Y:20.1) | 80 | A Request of One’s Own – Old Sharlayan (X:13.8,Y:15.0) | Complete ‘Going Haam’ in Endwalker MSQ and ‘Go West, Craftsman’ |
Nitowikwe | Shaaloani (X:14.3, Y:9.3) | 90 | Laying New Tracks – Tuliyollal (X:14.1,Y:12.1) | Complete ‘The Warmth of Family’ in Dawntrail MSQ and ‘Go West, Craftsman’ |