Overview
- The Xbox Elite Series 2 controller is flagged as a frequently returned item on Amazon.
- Players have encountered multiple issues, such as stick drift.
- Microsoft may be developing a new controller that draws inspiration from the PS5 DualSense.
Amazon has issued a cautionary note about the Xbox Elite Series 2 controller, identifying it as a product frequently returned by customers. Priced around $180, the Xbox Elite Series 2 is lauded for its advanced features, such as customizable thumbstick tension, interchangeable sticks, back buttons, and adjustable trigger sensitivity. This controller is designed to enhance the gaming experience extensively; however, it has been plagued by some significant quality concerns since its release.
While some users report satisfaction with their Xbox Elite Series 2 controllers, others have experienced difficulties. Personally, I’ve owned two of these controllers, and both began encountering technical issues within a few months. One controller developed severe stick drift rendering it unusable, while the other suffered from a malfunctioning left bumper. Given the high price point, these problems become even more disheartening for gamers who expect reliability from premium products.
The surge in returns has prompted Amazon to label the Xbox Elite Series 2 as a “frequently returned item,”as highlighted by Windows Central. This label may deter potential buyers, as it suggests widespread dissatisfaction among consumers. Nevertheless, the controller still enjoys a respectable 4.2-star rating on Amazon, indicating that many users have had positive experiences without issues.
Xbox Elite Series 2 Controller: Frequently Returned by Amazon Customers





Gamers considering an Xbox controller might find standard versions to be a more reliable choice. Although I’ve experienced issues with standard Xbox controllers over time, they tend to be more affordable, typically ranging from $60 to $70, and the problems associated with them appear to be less common. Overall, standard controllers present a safer purchasing option.
Looking to the future, there are whispers that Microsoft is developing a new Xbox controller influenced by the unique features of the PS5 DualSense. With a new Xbox console anticipated around 2027, it’s likely that this upcoming hardware will introduce a new controller as well. Perhaps Microsoft will seize this opportunity to redesign the Elite Series, aiming for a version that prioritizes reliability and quality, thus eliminating the frequent return label currently associated with it.