SeaBear Smokehouse has announced a voluntary safety recall affecting two of its well-loved seafood chowders: Smoked Salmon Chowder and Alehouse Clam Chowder. This action, taken on March 15, 2025, was prompted by concerns regarding potential contamination by Clostridium botulinum, a bacterium that can lead to severe illness. The affected products were distributed nationwide between October 2024 and mid-March 2025.
The recall impacts items sold in grocery stores across five states and shipped directly to customers via the company’s website. Although there have been no reported illnesses connected to these products, SeaBear Smokehouse is advising consumers to either return or dispose of the chowders without delay. Refunds can be issued through the company’s customer service.
Understanding the Reason Behind the Recall
This recall is rooted in a packaging defect that compromises the integrity of the 12-ounce pouches. Such a flaw can create an environment conducive to the growth of Clostridium botulinum, a bacterium notorious for producing toxins that can result in botulism, a potentially fatal condition.
The recall was initiated following a consumer report of leaking pouches. Subsequent investigations uncovered issues with the sealing equipment. Even though the products are designed to remain stable on shelves, improperly sealed containers can allow harmful bacteria to thrive, making it unsafe to taste or cook the affected chowders. It’s important to note that typical heating methods may not adequately eliminate the toxin.
Details of Affected Products and Distribution
The specific items included in the recall are:
- Smoked Salmon Chowder (UPC 0 34507 07001 3) with best-by dates ranging from October 2028 to January 2029.
- Alehouse Clam Chowder (UPC 0 34507 07021 1) with best-by dates from June 2028 to January 2029.
Both products were sold in dark blue 12-ounce pouches at grocery stores located in Alaska, California, Colorado, Oregon, and Washington. They were also offered for nationwide delivery through the SeaBear Smokehouse website.
To assist in identifying the affected products, impacted lot codes are printed on the back of each pouch. These include codes like 64242902 SALCH for the Smoked Salmon and 64241641 ALECH for the Clam Chowder. A comprehensive list of affected codes is available on the official FDA website at fda.gov.
Instructions for Obtaining Refunds and Customer Support
Customers who have purchased the recalled chowders should follow these steps:
- Immediately dispose of or return the chowder to the point of purchase.
- Reach out to SeaBear Smokehouse’s customer service at 1-800-645-3474 or through email at [email protected] for refund processing.
- Have the lot code and your purchase details readily available for verification.
Customer support is available weekdays from 7:00 a.m. to 5:30 p.m. PST. SeaBear Smokehouse is coordinating closely with the FDA to manage this recall while addressing the underlying equipment issue to prevent any future occurrences.
SeaBear Smokehouse’s Commitment to Safety
While no illnesses linked to the recalled chowders have been reported, SeaBear Smokehouse is choosing to err on the side of caution. The sealing malfunction has been rectified, and retail partners have started removing the affected products from their shelves. Additionally, online customers will receive direct notifications regarding this recall.
Consumers are encouraged to verify their chowder pouches against the published lot codes and expiration dates. Although the chance of contamination is relatively low, SeaBear Smokehouse strongly advises against consuming the products and recommends immediate disposal or return to ensure safety. Their customer service team is on standby to provide support for refunds or any inquiries.